Move beyond the process of change to uncover the hidden barriers of change: human psycholgy and its resistance.  Change management is critical for project success. Even a small project can have significant human impacts that are often overlooked or not considered as part of the change. Often these stories of human behavior related to change elicit eye rolls, but these changes highlight our need for connection, understanding, and empathy related to what can feel like significant loss in some way. But loss is only one thing that can bring about change resistance. Human behavior related to change comes in many forms. Too frequently, even with change management, we focus only on the process or the technical project delivery, often ignoring how people –our employees-- will respond.